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This month I have really gotten an earful from Wildfire. In fact, I now have a great working relationship with that voice in a box.
After I made the adjustment of a female voice assisting me (my human assistant is male), I found Wildfire, developed by Wildfire Communications Inc., Lexington, Mass., to be enormously useful. In fact, I would happily be the first subscriber to a Wildfire service bureau in Colorado Springs, Colo.
Wildfire has already been more help to me in managing my telephone interactions than any human assistant has ever been. And, don't get me wrong, I have had (and have today) some really terrific assistants. There are just some things that human assistants cannot do notably, help with calls no matter where the user is that Wildfire does very well.
Wildfire's mission is to assist users in their telephone life, using nothing but a telephone voice interface. The speaker-independent voice-command recognition is excellent and extraordinarily responsive. The few difficulties I encountered on my cellular phone were solved by spending a few minutes training Wildfire, first from my wired office phone then from my cellular phone.
Frankly, I found I had fewer misunderstandings with Wildfire than I have with human assistants who are helping me with calls. Of course, much of Wildfire's understanding excellence should...