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Magazine publisher Highlights for Children in Columbus, Ohio, was expanding rapidly and realized that it needed more IT support than it had in-house. So the company started searching for an outsourcer.
While Highlights President Elmer Meider won't name names, he says the major vendors were considered. The service provider that was selected, however, probably is not one that most network executives would immediately associate with IT outsourcing:Verizon IT.
Highlights has used Verizon IT to manage its mainframe, AS400 and RS6000 platforms, which handle subscription processing, order fulfillment and other tasks, for about four years. Meider says his company settled on Verizon IT because of the stable, secure infrastructure it could provide and its commitment to customer service.
"Once they had passed the test of our IS group telling us that they could deliver what we needed to be delivered, we felt comfortable," Meider says. "We have to have a comfort level with the philosophy of the company and how they treat their customers."
That's what Verizon IT is...