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Note: The IP-based unified communications platform, includes web conferencing, high definition audio conferencing, instant messaging, Microsoft Outlook scheduling, and multimedia recording.
ShoreTel is looking to advance its presence in the unified communication (UC) space with the release of ShoreTel 12, an IP-based UC phone platform, which includes web conferencing, high definition audio conferencing, instant messaging, Microsoft Outlook scheduling, and multimedia recording.
ShoreTel claims that ShoreTel 12's setup and configuration process makes it easier for IT administrators to get enterprise-wide communications up and running. The ShoreTel Director browser-based administrative interface can support up to 20,000 local or remote users, doubling the capacity of previous versions.
"We, like our competitors, have offered UC solutions that in the past had separate UC solutions...