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12-point code aimed at improving standards across the sector
A new code of standards for all residential agents has been drawn up by an RICS-led board.
The 12-point draft code calls for agents to: make it clear whom they are acting for; ensure that client money is held separately from other monies; and mitigate conflicts of interest.
Agents must not discriminate against any potential party to a transaction, and must "not seek business by improper means nor attempt to...