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Are you looking for a way to improve patient registration accuracy for cleaner billing? Here are some practical tools that can help you set up or improve your manual quality assurance (QA) process to be more thorough and consistent across all patient registration locations.
By using the registration accuracy daily checklist, registration QA reviewers have the ability to record errors found during a manual review process. The checklist standardizes each account review to audit for critical patient, guarantor, and insurance information and other information. The checklist contains 32 of the most common registration errors that affect payment and cause patient financial services rework. The reviewer can record each error type made per account and then make corrections or report...