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If you had to pick an application that contributes most to office productivity, it would probably be e-mail. The widespread use of e-mail indicates that there's not a big market for new customers. Sales of new versions go mostly to those upgrading from previous versions or adding capacity. It takes a pretty compelling reason to get an organization to switch from an existing email product to a new one.
Lotus cc:Mail Release 8.1 falls into the category of a product upgrade. It offers several new features not found in previous versions, along with the usual bug fixes and enhancements. Most significant is the ability to retrieve cc:Mail messages from any World Wide Web browser-a feature added to Release 8.0, which shipped at the beginning of 1997. Release 8.1, which shipped in January adds more server-based security options and a revised client.
Lotus Development Corp. admits that it is trying to make it easy for the company's cc:Mail customers to migrate to Lotus' Notes/Domino groupware platform. In fact, the two products cost essentially the same on a per-seat basis. Lotus also is quick to point out that cc:Mail is not a dead product and will continue to be updated...