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OCCUPATION: President
COMPANY: NetForm
LOCATION: New York
Consider that masterpiece of corporate obtuseness, the 300-question, "360 degree feedback" survey. To fill one out typically leaves a person a) exhausted, and b) utterly baffled at what possible insights can be gleaned from such a mishmash of irrelevant data.
For the past 10 years, Karen Stephenson, a professor at UCLA's Anderson School of Management and president of a consulting firm called NetForm, has been helping people make sense of their world by revealing the invisible networks that bind people together and determine how an organization works-or does not work.
Her methodology is deceptively simple. Don't ask 300 questions; ask just three or...