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InterContinental Hotels Group is now testing new technology that allows guests to bypass the check-in process at the front desk and instead use their mobile device as a room key.
The pilot program began in September at the Holiday Inn & Suites Chicago O'Hare Rosemont and the Holiday Inn Express Houston Downtown and gives travelers the choice between MobileKey access and the more traditional way of using plastic keycards.
"Through technology we are able to find new ways to enhance the guest...