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For the second year in a row, Edward Jones grabbed the top spot in the 2012 U.S. Financial Advisor Satisfaction Study, J.D. Power and Associates announced.
In the employee advisor segment, Edward Jones took the top slot with 901 points. Raymond James & Associates gleaned 864 points giving it second-place finish in the employee segment, but it also made a strong name for itself by placing so highly in both the employee and independent firm rankings.
In response to the survey findings, Jim Weddle, the managing partner of Edward Jones, said the St. Louis-based firm has “a singular focus on doing one thing well—meeting the long-term needs of investors. We really put a huge investment in the creation of tools to put at our financial advisors’ fingertips. These tools allow them to collect...