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The spectator sees more of the game than the players and that has certainly been my experience over the last month or two. Following the sale of Charcol, for the first time in 15 years, I had time to sit back before deciding what direction I wanted my career to take.
Retirement was not an option. I do not play golf well enough to retire and I enjoy working too much to devote the time it would take to improve my handicap. So, I took a deeper look at how intermediaries were adapting to the regulation of mortgages and protection. I also examined how providers in the intermediary market were behaving in this brave new world.
I had been a customer of Abbey for Intermediaries during my time at Charcol, so I...