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BroadSoft has acquired Phoenix, Ariz.-based iLinc Communications as a move to enhance its portfolio by adding iLinc's Web collaboration tools. iLinc's collaboration features will become BroadCloud Web Collaboration -- a software-as-a-service (SaaS) offering that extends BroadSoft's unified communications (UC) services.
BroadSoft's customer base includes 450 global telecommunications service providers. The latest collaboration tools are designed to give these customers a higher-margin Web collaboration service as an alternative to cost-effective, feature-rich alternative to reselling other Web collaboration...