Implementation of smart city concept: A case of Jakarta Smart City, Indonesia

Abstract

The concept of a smart city has been proposed to solve urban problems. The concept has been implemented in different parts of the world, including in Jakarta, Indonesia’s capital city. Jakarta has experienced environmental and socio-economic problems as the consequences of rapid urbanization. Therefore, the local government has initiated Jakarta Smart City since 2014. This paper aims to explain the implementation of the smart city concept in Jakarta based on the six elements of the Smart European Cities, namely, Smart Economy, Smart Governance, Smart People, Smart Mobility, Smart Environment, and Smart Living. The research data is gathered through in-depth interviews with a representative from the government of Jakarta and from the literature review. The results indicate that Jakarta’s government has implemented the six elements of a smart city by using digital infrastructure, i.e., online platform and software application. However, there is still a lot of work to be done as there is still room for improvement to maximize the benefit for the city and its residents. One of them is that Jakarta’s government needs to optimize the use of the existing applications and increase the awareness of users of these applications.