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There's a lot of truth in the adage "Experience is the best teacher" - but there's nothing to say that the experience must be our own. Indeed, learning from others 'experiences is like taking a shortcut on a race to your goal; it can save time, energy, expense, and some stumbles along the way. We hope you'll take advantage of the opportunity to learn from the experiences our authors have shared in their articles in this issue of Information Management.
In our cover article, Susan Cisco, Ph.D., CRM, FAI, conveys what she learned by surveying and interviewing several organizations about their experiences in cleaning up their shared drives. Though the organizations had a variety of reasons for undertaking their cleanup projects, several common...