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The Everything Store: Jeff Bezos and the Age of Amazon Brad Stone. London: Bantam Press, 2013.
The Everything Store is at heart a biographical account of the rise and rise of Jeff Bezos, the founder of Amazon, who wanted to create "the everything store" of limitless selection and seductive convenience at low prices. To achieve his ends, he created a corporate culture of relentless ambition and unlimited potential.
In recent years, however, the Amazon brand had been tarnished somewhat, in light of the controversy arising from non-payment of taxes in the United Kingdom, coupled with the broadcasting of a documentary on BBC One showing how the company's British employees are often presented with unrealistic sales targets as they work in the fulfillment centers. Evidently profit takes precedence over human resources.
By reading The Everything Store, we learn something about how this kind of culture has evolved over the last two decades....