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In order to trace out the Critical Success Factors for Quality of Business Education in India the Determinants for the Quality of the products and services of Business Schools may be considered as: Core competencies like Intellectual and Social Leadership of the Top Management ,Institution Culture & impact of Institution Climate on Individual Performances, Problem Solving and Conflict Management, Feedback and Information System, Relative ability to anticipate and deal with the changes in Environments, Policies and Rules for Quality Management and lastly Transparency with Accountability of the top Management as a whole. On analysis of the Quality Determinants, the Critical Success Factors have been identified as: Quality of students, Pedagogy, Placement, Faculty and Infrastructure. In order to match the expectancy requirement with the outgoing students a variety of Pedagogical approaches should be encouraged beyond Lectures, including Live Case Studies, Group and Individual Exercises, Class Assignments, Live Project Work and Presentations, Role Playing, Management Games and active involvement of faculty members in Consultancy Assignment. The Key Performance Indicators have been selected as Standards of Accreditation, Recruitment Policy & Students, Creating and maintaining a Learning Environment, Setting Expectations, Motivational Climate, Expectations Gap, Work Integrated Learning (WIL) programs and lastly Change in Attitude of Top tier Business Schools.
Keywords
Social leadership, Institution Culture & Relationship, Work Integrated Learning, Standards of Accreditation
'Critical success factor" is a management concept designed to take quantifiable goals and break them down into simpler elements. The concept of using critical success factors maintains that goals are only achievable when broken down into simpler objectives and tasks, thus making the elements critical. The critical success factor (CSF) approach to management says that business managers and leaders should identify and stay doggedly focused on CSFs.
Critical success factors should be periodically evaluated and adjusted as necessary to account for changes in those identifiers that might affect the company's success. Critical success factors vary by organization, but basic commonalities do emerge. If the goal is "what," CSFs are the "how."
Every organization carries critical factors that are essential for success. Failure of management to identify and achieve these factors will result in the failure of that organization. Once identified, critical success factors help everyone involved to focus on the right priorities, gives them...