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In this essay, "commoditization" and "commodification" refer to two distinguishable aspects of the relationship between human rights knowledge and the commodity form. Commoditization happens when human rights is marketed like a commodity, whether by packaging information in standardized and easily consumed numbers, icons, and graphics or "branding" human rights-monitoring organizations and their campaigns. Commodification happens when human rights information actually becomes a commodity, such as when rights investigations are done under contract, at times through international information supply chains, while possibly also subject to intellectual property restrictions. While commoditization is an issue, my primary focus is on the commodification of human rights investigation and what that implies for the information's accuracy and its conduciveness to public debate.
Commoditizing human rights, through celebrity endorsements, building brandname value for organizations, and other techniques closer to marketing than to documentation is now a familiar means of promoting public support for the defense of human rights. The wider trend, toward the mass marketing of social justice, human rights, and humanitarian appeals, prompts critical concerns. Can human rights' "moral and politically contested issues ... be meaningfully expressed in commercial culture using commercial language"?1 Can Internet-mediated "slacktivism" ("the desire people have to do something good without getting out of their chair") and other forms of low-intensity appeal do more than create "a political culture of narcissism . . . that renders the emotions of the self the measure of our understanding of the world at large"?2
Beyond mass marketing, questions have also been asked about the institutional tensions generated by the professionalization and standardization of humanitarian relief and human rights investigation. Particularly relevant is the trend toward governance of these interventions through bureaucratically managed "economies of compassion," which Erica Caple James defines as "spheres of economic transfers that articulate with . . . commodity economies in the form of public and private charitable gifts and grants with humanitarian goals."3 James and others investigate what happens as practices of compassion, conventionally governed through ethics of religious and secular service, fall under market, bureaucratic, legal, and technical logics.4
Novel recombinations are also at work in the story I tell, which begins with "selling" human rights in a metaphorical rather than a literal sense (through the use of representational techniques borrowed from advertising...