Content area
Full Text
Introduction
Communication today has become the lifeblood of every organization and is necessary to perpetuate the health of the organization. Organizations cannot exist without communication, and management will not be able to receive information inputs, and supervisors would not be able to give instructions, coordination of work is impossible and the organization will collapse for lack of it. Without personal communication skills, interpersonal relationships cannot be developed. More of the "work" in the society involves communication activities. Without an improvement in the methods and practices of international communication, our world may have a short future. Thus, if we live a generally normal existence, about three-fourths of our working hours are spent in active communication - in conversations, reading and writing, watching television, listening to radio or tapes, meetings, visiting, etc. Moreover, most of our greatest pleasures in life depend on close relationships with other people. The achievement of meaningful relationships tends to be central to one's happiness and well being in life ([20] Hein, 1996). [25] Newstrom and Davis (2006) define communication as a two-way process in which a sender reaches a receiver with a message.
Communication is vital to create and maintain relationships as well as the ability to communicate effectively. Sharing ideas, giving opinions, finding out what one needs to know, explaining what one wants, working out differences with others, expressing one's feelings ([33] Goleman, 1998) can be regarded as essential elements in being able to relate to and work with other people. Whatever technological developments take place, the significance of relationships is not likely to be reduced. One of the main characteristics of behavior in organizations, as [19] Greenberg (2009) indicates, is that it involves the interrelationships between individuals.
This article touches on general aspects of communication in organizations focusing on interpersonal communication, job satisfaction and relationships at work in three major organizations in Bahrain covering the aluminum industry (Aluminium Bahrain (ALBA)). ALBA has been consistently ranked as one of the largest aluminium smelters in the world and is known for its technological strength and innovative policies (www.aluminiumbahrain.com). Petrochemicals sector is represented by Gulf Petrochemicals Industries (GPIC). GPIC has an internationally recognised Safety, Health and Environmental Management System. The company has won many accolades including the Sir George Earle Trophy from Rospa,...