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In simple words, coaching is training people to help them prepare for something. Coaches inspire people to realize their personal and professional potential. For successful sportspersons and professionals, coaches have played an essential role in transforming them into leaders and winners. Bill Bowerman, the cofounder of Nike Inc., had trained more than 31 Olympic athletes. Martha Beck was a life coach to celebrity talk show host, Oprah Winfrey.
Coaches and their conversations are helpful for trainees in the discovery of their unique traits and confidence. Artificial intelligence (AI)–powered coach bots can coach humans by listening and discovering their strengths and weaknesses. Apps such as Next Play’s Ellen.ai are using AI to connect mentees to mentors. The mentors are offering contextual advice and helping mentees expand their network. The AI at Next Play, based on employee input, makes immediate recommendations for prospective mentors. AI nudges users to engage in meaningful conversations. The mentees have more clarity about their career path and are now better equipped to achieve their personal goals and cost savings in hiring costs.
On the app, the users are finding friendship as well as purpose with their mentors. The right career conversations are being facilitated with internal mentors, resulting in higher retention and engagement due to AI-based mentorship exchanges (Chaudhary, 2018).
Transforming coaching and mentoring with artificial intelligence
MentorCloud, an AI-based coaching and mentoring service provider, reports that a mentoring program can lead to increased retention, reduced absenteeism and improved performance. Organizations with leaders sharing advice and perspective have a 60% higher retention, a 24% reduction in absenteeism and a...