Türk Telekom Bünyesindeki Uygulama Destek Ekipleri Için Olay Çözüm Süresini Kısaltmaya Yönelik Yardımcı Uygulama Geliştirme
Neoman, Fulden.
Dokuz Eylul Universitesi (Turkey) ProQuest Dissertations & Theses, 2016. 30842890.
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