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SOMETIMES, success or failure for a business hinges on gettingthe right answer to just one question - Is this the right time toex- pand? What's the best way to deal with an anticipated cash shortfall? Is that tempting new market going to be there next year? More commonly, underlying those critical questions are a multitude of issues that need investigating. Success isn't measured by simply getting the right answer, but by how long the answer takes to get, and how much it costs.
Many firms, both large and small, are finding that the best way to get answers is by going down the hall to their own specialized business library.
Answers often are buried in an avalanche of data, in technical articles, computer printouts or Securities and Exchange Commission reports. It's the job of business libraries to put that data in useful form, so that technicians, scientists and business managers can get answers quickly.
``There is a conventional view of what a library is - books on shelves with . . . a librarian who gets access to...