Electronic Data Interchange Analysts Strategies to Improve Information Security While Using EDI in Healthcare Organizations

Abstract

This study aimed to improve strategies for Electronic Data Interchange (EDI) analysts in healthcare organizations while implementing/using EDI. The development of information technology (IT) has had wide-ranging effects on healthcare organizations. However, there is a lack of good literature on the strategies that EDI analysts need to improve information security. The theoretical tenets of the Technology-Organization-Environment (TOE) framework served as the foundation for this study. This study adopted a qualitative research methodology to determine strategies to overcome the problems with the information security of healthcare organizations from the perspective of EDI professionals in healthcare. The goal is that business operations should not fail while implementing the EDI. The business should run smoothly without any failures and data loss and provide better audit capabilities of EDI communication with trading partners. The literature review of this study examined network and security issues that stem from IT in healthcare organizations. The study population came from twelve participants in the United States who met the requirements of having experience in Electronic Data Interchange and working for healthcare with at least five years and individuals with knowledge of Information security. A total of twelve participants reached saturation in this study, supporting the research questions explored. Future research should explore additional ways that research evaluates risk management in EDI while evaluating security procedures used in healthcare organizations by determining the safeguards employed to protect patient health information. Knowledge is practical and offers guidance for creating new concepts.