MANAGING WORK ATTITUDES AND RETENTION STRATEGY OF MILLENNIALS EMPLOYEE

Abstract

Employee retention has become a global requirement to survive in the market and needs to be examine frequently but lack of attentions has been paid by the past studies. Thus, the present study investigates employee work attitudes impact on employee retention that is one of the first attempts. To test seven hypotheses on the direct and indirect effect models, a multivariate analysis was used using the PLS-SEM approach and the WarpPLS software. The research sample consisted of 288 respondents who were taken by disproportioned stratified random sampling from millennial workers at several companies of Napan Group with different industrial scopes located in Jakarta, Bogor, Bekasi, Semarang, and Palembang. This study provides empirical evidence of a direct effect between the variables of attitude and work behaviors which are in line with previous studies. However, it was found that there was no significant effect of organizational commitment on intention to quit as well as the effect of intention to quit on performance. For millennial workers, they will still give good performance on their work even if there is an intention to quit. Job satisfaction is a central variable and remains a priority in developing millennial employee retention strategy. This is because it has a significant effect on organizational commitment, work engagement, intention to quit and performance.