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With the way cleared to buy Digital Equipment Corp., Compaq Computer Corp. last week laid out plans to use Digital's impressive service force to shore up Compaq's traditionally weak customer support.
After Digital shareholders approved the $9.1 billion deal, Compaq CEO Eckhard Pfeiffer said his company also planned to do the following:
Rally around Digital Unix and migrate away from other Unix flavors Compaq currently supports, including those from The Santa Cruz Operation, Inc. and Tandem Computers, Inc.
Use the Digital Alpha chip in its high-end 64-bit servers rather than wait for the Merced chip being developed by Intel Corp.
Lay off 2,000 of its own employees, in addition to the 15,000 the company announced it would cut from Digital.
In setting direction for the post-merger Compaq, the company said it wants to be No. 1 in industry services. "They have had a...