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Quantum physics offers a radically new way to think about the problems and opportunities confronting organizations. Let's briefly review the eight main features of the new science and apply them to organizations.
1. The new science is holistic. The whole organizes the parts and every part is related to and partially defined through every other part.
The quantum organization is holistic. The quantum organization will have infrastructures that encourage and build on relationship between leaders and employees, employees and their colleagues, divisions and functional groups, and between structures themselves. It will also be aware of its environmental context-human, corporate, societal and ecological-and will build infrastructures that encourage exchange and dialogue with these.
2. Quantum and complex systems are indeterminate or at least unpredictable. They are poised at the edge between order and chaos. Their indeterminacy makes them flexible, ready to evolve in any direction.
The quantum organization must be flexible and responsive, at the edge. Ambiguity, complexity and rapid change increasingly dominate events both inside and outside the corporation. The corporate environment is evolving-and so must the corporation. The infrastructures of...